Swenson Insurance Group

Last updated: October 18, 2026

Swenson Insurance Group LLC ("Swenson Insurance Group," "we," "us," or "our") is an independent insurance agency based in Nocona, Texas. This notice explains how we collect, use, share, and protect your personal information. It also covers how our email communications work and the terms for using swensurance.com. It applies to clients, prospective clients, and visitors to our website. If you share someone else's information with us, such as a driver or family member on your policy, please make sure they know about this notice.

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1. Coverage Requests by Email, Text, or Voicemail

Coverage cannot be bound, changed, or cancelled by email, text message, voicemail, or our website. A request takes effect only after a licensed agent of Swenson Insurance Group confirms it to you in writing. Until you receive that confirmation, please do not assume your request has been completed.

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2. Email Confidentiality

Our emails, including any attachments, may contain confidential or privileged information intended only for the named recipient. If you received one of our messages by mistake, please tell us at 940-205-5802 or office@swensurance.com and then delete it. Anyone other than the intended recipient may not use, share, or copy it.

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3. Information We Collect

We collect only what we need to serve you. Depending on how you work with us, this may include:

• Identity and contact details: name, address, phone, email, date of birth, and driver's license or other ID numbers.

• Insurance details: information about your home, vehicles, business, employees, coverage history, policies, premiums, and claims.

• Financial details: payment and billing information needed to place and keep coverage in force.

• Information from others: with your authorization or as the law allows, we get information from insurance companies, premium finance companies, motor vehicle records, claims databases, and credit-based insurance scores where state law permits.

• Website information: information you submit through our forms, plus basic technical data such as IP address, browser type, and pages visited, collected through cookies and similar tools.

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4. How We Use Information

We use your information to:

• Provide quotes and place, service, and renew your coverage

• Help you with claims and policy changes

• Communicate with you about your account and respond to your questions

• Send occasional updates you can opt out of at any time

• Prevent fraud, protect our systems, and meet legal and regulatory requirements

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5. How We Share Information

We share information only as needed to serve you or as the law allows. That includes insurance companies, wholesalers, and managing general agents; premium finance companies; service providers who are bound by confidentiality; and regulators, courts, or law enforcement when the law requires it.

We do not sell your personal information. We don't share it with outside companies for their own marketing, and that includes mobile numbers and text-message consent.

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6. How We Protect and Keep Information

Only team members who need your information to serve you can access it. We use reasonable physical, electronic, and procedural safeguards. We keep information only as long as we need it for business, legal, and regulatory purposes, then securely dispose of it. Former clients' information gets the same protection. We follow the Gramm-Leach-Bliley Act and applicable state insurance privacy laws.

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7. Your Choices and Rights

• Access and correction: You can ask to see or correct the personal information we hold about you.

• Marketing: You can opt out of marketing emails or texts at any time by using the unsubscribe link, replying STOP, or contacting us. We will still send messages about your policies.

• State privacy rights: Residents of some states, including California and Virginia, may have additional rights, such as asking what information we collect or asking us to delete it, subject to legal exceptions. We verify requests before acting on them and respond within the time the law requires.

• No discrimination: We will never treat you differently for exercising your privacy rights.

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8. Cookies

Our website uses cookies to function properly and to help us understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work as well.

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9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information online. If you believe a child has given us information, contact us and we will delete it.

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10. Website Terms of Use

• General information only: Content on this site is for general information. It is not legal, tax, or financial advice and does not create, change, or extend any coverage. Coverage is subject to the terms, conditions, and exclusions of the policy actually issued, and all coverage is subject to underwriting approval.

• No guarantees: We work to keep the site accurate and current but cannot guarantee it is complete, error-free, or always available. The site is provided "as is."

• Third-party links: Links to carrier or other websites are provided for convenience. We do not control their content or privacy practices, and a link is not an endorsement.

• Our content: The Swenson Insurance Group name, logo, and site content belong to us and may not be reused without our written permission.

• Governing law: These terms are governed by the laws of the State of Texas

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11. Licensing

Swenson Insurance Group LLC is a licensed insurance agency. Products are offered only in states where we are properly licensed, and not all products are available in every state.

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12. Changes to This Notice

We may update this notice as our practices or the law change. We will post the current version here and update the "Last updated" date above.

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13. Contact Us

For questions about this notice or to make a privacy request:

Swenson Insurance Group LLC

700 US-82, Nocona, TX 76255

Office: 940-205-5802

Email: office@swensurance.com